Terms of Service

1. Acceptance of Terms

Welcome to Fire CRM, a customer relationship management service provided by Dracode ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of Fire CRM and any related services (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

We reserve the right to update and change these Terms of Service without notice. Your continued use of the Service constitutes acceptance of those changes.

2. Description of Service

Fire CRM is a cloud-based customer relationship management platform that helps businesses manage customer information, track interactions, manage sales pipelines, and integrate with third-party services like Google Calendar.

The Service includes but is not limited to:

• Contact and customer management tools
• Sales pipeline and opportunity tracking
• Task and project management features
• Google Calendar integration and synchronization
• Analytics and reporting capabilities
• Team collaboration and communication tools

3. User Accounts and Registration

3.1 Account Creation

To use our Service, you must create an account by providing accurate, complete, and up-to-date information. You are responsible for safeguarding your account credentials and for all activities that occur under your account.

3.2 Account Responsibility

You agree to:

• Maintain the security of your account and password
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities under your account
• Provide accurate and complete information during registration
• Update your information to keep it current and accurate

4. Data and Privacy

4.1 Your Data

You retain ownership of all data you input into the Service ("Customer Data"). We will not access, use, or disclose your Customer Data except as necessary to provide the Service or as required by law.

4.2 Google Calendar Integration

When you connect your Google Calendar account, you grant us permission to access and synchronize calendar data as specified in our Privacy Policy. This integration is subject to Google's terms of service and privacy policy.

5. Service Availability and Limitations

5.1 Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. We may perform maintenance, updates, or modifications that temporarily affect service availability.

5.2 Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

6. Contact Information

If you have any questions about these Terms of Service, please contact us: